Welcome to Fixtops! These Terms of Service govern your access to and use of our website, mobile application, and related services. By accessing or using Fixtops, you agree to these terms. If you do not agree, please refrain from using our services.
1. Acceptance of Terms
By using Fixtops’ website or services, you agree to comply with these terms, as well as any applicable laws and regulations. If you disagree with any part of these terms, you may not access our platform.
2. Definitions
By using Fixtops' website or services, you agree to comply with these terms, as well as any applicable la
"Fixtops" refers to our platform, website, and mobile application.
"User" refers to anyone accessing or using our services.
"Technician" refers to verified professionals offering repair services through our platform.
"Services" refers to the diagnosis, matchmaking, and repair services provided via Fixtops
3. Services Overview
AI Diagnosis: Fixtops uses AI to assist in diagnosing issues with devices.
Matchmaking: We connect users with verified technicians for device repair.
Communication: Users can negotiate with technicians via the platform's chat feature.
Payment: Payments are facilitated securely through Fixtops.
4. User Responsibilities
Provide accurate information about your device and issues.
Communicate respectfully with technicians and other users.
Make payments promptly and only through Fixtops' secure platform.
5. Technician Responsibilities
Provide honest, clear, and professional repair services.
Honor agreements made with users during negotiations.
Maintain confidentiality regarding user data.
6. Prohibited Activities
Misuse of the platform, such as spamming or harassing other users.
Attempting to bypass Fixtops for payment or communication.
Submitting fraudulent claims or information.e of data as described therein.
7. Payment Terms
All payments must be made through Fixtops' secure system.
Fixtops may deduct a service fee from payments made to technicians.
Refunds, if applicable, will be processed as per our refund policy.
8. Dispute Resolution
Fixtops provides a platform for users and technicians to resolve issues through the chat feature.
If disputes cannot be resolved, Fixtops reserves the right to mediate or escalate the matter.
9. Privacy Policy
Your use of Fixtops is subject to our Privacy Policy, which outlines how we collect, use, and protect your information.
10. Limitation of Liability
Fixtops is a platform for connecting users with technicians. We are not liable for:
Damages caused during repairs.
Miscommunication between users and technicians.
Any third-party actions beyond our control
11. Termination
Fixtops reserves the right to suspend or terminate accounts that violate these terms or engage in prohibited activities.
12. Contact Us
For questions or concerns regarding these Terms of Service, reach out to us at: contact-legal@fixtops.com
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